Use Cases: How PBMs Are Using iShare Medical

Using iShare Medical Messaging to Cut Costs and Speed Up Response Times From Providers

Did you know PBMs handle up to 75% of their healthcare provider communications via fax? This ends up costing billions of dollars per year in lost revenue and productivity. With iShare Medical, you can reduce the pain, hassle, and cost of the faxing while reducing overhead and turn-around time by replacing the fax with direct secure messaging.

PBM use cases include:

Business:

Prior authorization
Formulary medications that don’t require prior authorization
Alternative medications that are on the formulary
Encourage prescriber to change qualifying prescriptions from 30-day to 90-day quantity

Care Coordination:

Among two or more prescribers who are prescribing medications for the same disease, to the same patient
Gaps in care to prescriber for medication therapy
Opioid risk factors when schedule II medications are being prescribed by two or more providers

Medication Safety:

Drug-to-drug or drug-to-allergy interaction in order to prevent an adverse drug reaction
Drug-to-genetics interaction in order to prevent an adverse drug reaction
Medication safety concerns regarding dose and/or quantity

Medication Adherence:

Refill due reminders to prescribing providers and receive response back from the provider
Remind patients to take their medication
Remind patients when supplies such as test strips for a patient with diabetes need to be ordered

Specialty:

Receive orders from prescribing providers for specialty prescription for chemotherapy medication
Request and receive clarifications from providers
Send educational videos to patients concerning their disease and instructions regarding their medications

For specific questions about use cases or specific requests, contact iShare Medical at 816-249-2555 ext. 1 or support@isharemedical.com.