What is iShare Medical® Messaging?
iShare Medical® Messaging provides you with an iShareID Direct address that uniquely identifies you and can be used to get medical records from all your providers into one central location. In addition, iShare Medical® Messaging can be used to safely and securely send and receive messages to and from your doctor or other medical providers. Your iShareID Direct address looks and works like an email address, but this is no email system. iShare Medical® Messaging can only be used with your medical providers who have a secret key that will allow safe and secure exchange messages over an encrypted network.
Can I get a copy of my medical record?
You have a right by law to have a copy of your medical record, which can be provided to you in electronic or paper format. iShare Medical® Messaging allows you to obtain secure access to your medical records from health care providers who follow the federal guidelines known as “Meaningful Use” rules under a criteria known as “View, Download, and Transmit”.
What kind of messages can I exchange with my doctors and medical providers?
Like normal email, an iShare Medical® message can contain many different formats. The most common are a .pdf or C-CDA (Continuum of Care document). The C-CDA is a summary of your medical record from your doctors office and can contain items such as Patient Demographics, Medications, Allergies, Lab Results, Immunization, Vital Signs, and Encounters (e.g. office visits with your doctor). A C-CDA typically would be sent from your doctor to you. iShare Medical® software provides the tools that you need to view the C-CDA document.
How does data exchange work?
You will give your provider your iShareID Direct address and ask that they send your medical records.
How to Register and Start Receiving Your Medical Records
We take privacy very seriously. We ID-Proof you to make sure you are you. This identity verification process only needs to be done once to set up your account.
Register for iShare Medical® Messaging |
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Complete online Identity Verification |
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Start using iShare Medical® Messaging |
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Frequently Asked Questions
Example (not real patient)
iShare Medical® Messaging provides you with the ability to securely exchange medical records, medical data, and messages between trusted individuals regardless of EHR or if the provider has no EHR at all. It’s about getting the right information on the right patient to the right provider at the right time, every time.
Who is a trusted individual?
iShare Medical® ID-Proofs every person before issuing that person an iShareID Direct address and a secret key. The iShareID Direct is an address that uniquely identifies an individual in the health care system. The individual can be a patient or a provider such as a physician, nurse practitioner, physician assistant, physical therapist, dentist or staff member of a provider such as a medical assistant, nurse, administrator, scheduler, receptionist, or biller. This means that you will know who is sending and receiving the message. iShare Medical® Messaging can be used to safely and securely send and receive messages to and from medical providers and to and from patients.
Can I exchange data with individuals who don’t have iShare Medical® Messaging?
Yes, as long as the individual has been ID-Proofed by a trusted agent and has a “Direct Address”.
Can I exchange data with providers who don’t use my EHR?
Yes, as long as the provider has been ID-Proofed by a trusted agent and has a “Direct Address”. As a part of the DirectTrust nationwide network, iShare Medical® can exchange data with more than 300 certified EHR systems.
What if I don’t have an EHR system?
You do not have to have an EHR to use iShare Medical® to exchange medical records. You can use iShare Medical® Messaging to exchange records with any individual or provider who has been ID-Proofed by a trusted agent and has a “Direct Address”.
Is iShare Medical® a part of a nationwide trust network?
Yes, iShare Medical® is DirectTrust Anchor and EHNAC Accredited DirectTrust Health Information Services Provider (HISP). This means that iShare Medical® can exchange medical records with over 52,000 health care organizations, using over 300 certified EHRs, and more than 1 million providers located throughout the United States. Click here to link to the DirectTrust Accredited HISPs.
How does iShare Medical® Messaging Work?
iShareID Direct looks like an email address and iShare Medical® Messaging looks like an email system, but this is no email system. Your iShare Medical® messages can only be opened by a trusted individual to whom the message is addressed using their secret key to unlock the message. Messages are sent over a safe and secure encrypted network.
What kind of data content can be exchanged using iShare Medical® Messaging?
Any message or attachment that can be attached to an email can be securely exchanged using iShare Medical® Messaging including Protected Health Information (PHI). Under the HIPAA Privacy Rule, healthcare providers and their business associates must protect the privacy of the patient’s identifiable health information in any format including electronic, paper or oral (verbal). The Privacy Rule calls this information “protected health information (PHI).” This includes:
- Name
- Address
- Date of Birth
- Social Security Number
- Past, present or future physical or mental health or condition such as:
- Patient Demographics
- Medications / Prescriptions
- Allergies
- Laboratory Orders and Results
- Immunizations / Vaccinations
- Evaluation and Management Encounters
- X-ray, MRI’s and other Radiological Images and Reports
- Physical Therapy Encounters for Certification and Re-Certification
- Operative for Procedures Notes
- Consolidated Clinical Document Architecture (C-CDA)
- Transition of Care Document
- Provision of past, present or future payment for health services such as:
- Claims
- Remittance Advice or EOB’s
- Payments
- Balance due
iShare Medical® Messaging provides a secure way to exchange data and messages over an encrypted and authenticated nationwide network. Messages can be sent to individuals both inside and outside of your practice.
Why can’t I use regular email, chat or text messages to exchange medical information?
Sending unencrypted messages using tools like Gmail, Outlook, email, Google Chat, instant or text messages that contain identifiable patient information is a HIPAA violation which could be subject to steep fines.
Does iShare Medical® obtain medical records on my behalf? No, iShare Medical® provides you with the software to get your own medical records. Once you give your iShareID to your providers, they are required by law to provide you with your records.
iShareID Official Site. Accept no substitutes. This is the only site where you can be issued an iShare Medical® iShareID.
iShare Medical® is an Accredited Trust Anchor providing secure, HIPAA Compliant exchange of data.